The 98acom handles your personal data responsibly, transparently, and in full compliance with the LGPD — General Data Protection Law (Law No. 13,709/2018). This document explains what we collect, how we use it, how we protect it, and what your rights are as a user in Brazil.
🔒 Our Commitment
Privacy is not just a legal obligation for 98acom — it is part of how we build trust with every user registered on the platform.
This Privacy Policy describes how 98acom — Brazilian Sports Betting and online casino platform available at 98acom.best — collects, uses, stores, protects, and shares the personal data of its users in Brazil.
For the purposes of this policy, 98acom acts as the data controller for its users' personal data, as defined by the General Data Protection Law (LGPD — Law No. 13,709/2018). This means that 98acom is responsible for all decisions regarding the processing of the data you entrust to us when you create your account and use the platform's services.
This policy applies to all registered users and visitors of the 98acom, regardless of the device used — mobile, tablet, or desktop. By creating an account or simply browsing the site, you acknowledge that you have read and understood the privacy practices described in this document.
Reference legislation: This policy was drafted in compliance with the LGPD (Law No. 13,709/2018), the Brazilian Internet Civil Rights Framework (Law No. 12,965/2014), the Consumer Protection Code (Law No. 8,078/1990), and the Central Bank of Brazil regulations applicable to electronic payment methods, including Pix.
The 98acom collects personal data in different ways throughout your experience on the platform. Below, we detail the categories of data collected and the circumstances in which each collection takes place:
| Category | Data Collected | When It Is Collected |
|---|---|---|
| Registration | Full name, date of birth, CPF, email, mobile phone number, residential address | When creating an account on 98acom |
| Verification (KYC) | Government-issued ID (RG or CNH), selfie with document, proof of address | Required for withdrawals above R$ 1,000.00 or upon risk assessment |
| Payments | Pix key, card details (tokenized), deposit and withdrawal history | When carrying out financial transactions |
| Activity | Betting history, games accessed, bonuses used, session duration | While using the platform |
| Technical | IP address, device type, operating system, browser, cookies | Automatically on every visit |
| Communication | Chat logs, emails, and messages exchanged with support | When contacting the 98acom team |
Credit and debit card data is never stored as plain text on 98acom. We use tokenization — a technology that replaces sensitive card data with an encrypted identifier — to ensure your financial information remains secure even in the event of a technical incident.
The 98acom does not collect data in sensitive categories such as racial origin, religious belief, political opinion, health, or biometrics, except where strictly required by law for identity verification (KYC) purposes in specific contexts defined by Brazilian regulations.
The 98acom uses your personal data solely for the purposes described below. No data is processed for purposes incompatible with those listed in this section without your explicit consent:
The 98acom does not use your data to build behavioral profiles for sale to third parties, for advertising products unrelated to the platform, or for any purpose not listed above.
The LGPD requires that every processing of personal data have a specific legal basis. The 98acom processes your data on the basis of the following legal grounds set out in Article 7 of Law No. 13,709/2018:
Your rights as a data subject: You have the right to know exactly which legal basis justifies each instance of data processing. If you would like more information about the legal basis for a specific processing activity, please contact the data protection officer (DPO) at 98acom by email at suporte@98acom.best.
The 98acom does not sell your personal data to third parties. Sharing only occurs in the situations listed below and always with appropriate security and confidentiality safeguards in place:
All third parties with whom 98acom shares data with are contractually bound to maintain the confidentiality of that information and to use it solely for the specific purposes of the service provided. The 98acom requires those partners to maintain security policies compatible with our own.
The 98acom has no control over the privacy policies of external websites that may be linked from the platform. When you click an external link, you are subject to that site's own privacy policy. We recommend reviewing the privacy policies of any third-party service you use.
The 98acom has put in place a robust set of technical and organizational measures to protect your personal data against unauthorized access, loss, alteration, or destruction. The key safeguards currently in place include:
Although 98acom takes all reasonable technical measures to protect your data, no security system is 100% foolproof. In the event of a security incident that may affect your personal data, 98acom will notify affected users and the Autoridade Nacional de Proteção de Dados (ANPD) within the timeframes established by the LGPD.
You also play an important role in keeping your account secure: use strong, unique passwords, never share your credentials, enable two-factor authentication, and contact support immediately if you suspect unauthorized access.
The 98acom retains your personal data for as long as necessary to fulfill the purposes for which it was collected, in compliance with applicable legal retention periods. The criteria that determine these periods are:
Once retention periods have expired, your data is securely deleted or anonymized so that you can no longer be identified, directly or indirectly. A 98acom maintains records of the disposal process for auditing and LGPD compliance purposes.
The 98acom uses cookies and similar technologies to ensure the platform functions properly, improve the user experience, and — with your consent — personalize the content displayed. Cookies are small text files stored on your device that allow the platform to recognize you on subsequent visits.
The types of cookies used by 98acom are:
You can manage your cookie preferences in your browser settings. Disabling essential cookies may prevent access to certain platform features, such as keeping your session active. For marketing cookies, you can withdraw your consent at any time in your account settings on 98acom.
Note on tracking: The 98acom does not use third-party tracking pixels to monitor your behavior outside the platform, nor does it share individual behavioral data with external advertising networks.
The LGPD grants you, as the holder of the personal data processed by 98acom, a robust set of rights. These rights may be exercised at any time via live chat, WhatsApp, or email suporte@98acom.best. The 98acom responds to requests within 15 business days.
You may request a complete copy of all personal data that 98acom holds about you, including categories, purposes, and with whom it has been shared.
If any of your data is incomplete, inaccurate, or out of date, you have the right to request a correction. Basic account details can be updated directly in your account settings.
You may request the deletion of your personal data. Data whose processing is required by law — such as financial records for 5 years — cannot be deleted before the legal retention period ends, but will be deleted once that period expires.
You have the right to receive your personal data in a structured, interoperable format and to transfer it to another platform or data controller, in accordance with ANPD regulations.
For processing based on legitimate interest or consent, you may object at any time. The 98acom will review the request and cease processing where no overriding legal basis exists.
You have the right to be informed about which public and private entities 98acom shared your data and about the possibility of withholding consent for its processing.
To exercise any of these rights, please contact 98acom via live chat, WhatsApp, or email at suporte@98acom.best. Please provide your full name, CPF, and a clear description of your request. We may ask you to verify your identity before fulfilling the request to ensure only the account holder can access your data.
The services of 98acom — Sports Betting, online casino, crash games, and live casino — are intended exclusively for users aged 18 and over. The platform does not intentionally collect data from individuals under the age of 18.
At the time of registration, the user declares they are 18 years of age or older. The 98acom enforces age verification mechanisms and may request documents proving legal age at any time, especially for withdrawals or when inconsistencies are detected in the information provided.
If you believe a child or minor has accessed the platform without authorization, please notify our support team immediately. We will take the necessary steps to terminate access and delete any data that may have been collected, in compliance with the Child and Adolescent Statute (ECA — Law No. 8,069/1990) and the LGPD.
The 98acom may periodically update this Privacy Policy to reflect changes in our privacy practices, legal requirements, or service improvements. Whenever significant changes are made, 98acom will take the following steps:
We recommend visiting this page periodically to check for updates. Continued use of the platform 98acom after the effective date of an updated version of this policy constitutes acceptance of the new terms. If you do not agree with the changes, you may close your account through support before the new version's effective date.
The 98acom has appointed a Data Protection Officer (DPO) responsible for overseeing LGPD compliance and handling data subject requests. The DPO can be reached through the following channels:
For formal requests related to your data subject rights — access, correction, deletion, portability, or objection — please provide your full name, CPF, and a clear description of what you are requesting. 98acom responds within 15 business days and may request identity verification before processing the request.
If you feel your rights have not been adequately addressed by 98acom, you may file a complaint directly with the Autoridade Nacional de Proteção de Dados (ANPD), the federal authority responsible for enforcing the LGPD in Brazil. The ANPD can be reached through the gov.br portal.
Related documents: This Privacy Policy should be read alongside the Terms and Conditions and the page of Responsible Gambling of 98acom. For general questions about the platform, please visit our Frequently Asked Questions.
📖 Why Privacy Matters at 98acom
When you open the 98acom on your phone to bet on Flamengo, spin a round of Aviator, or take a seat at a live blackjack table, you are trusting us with important information — your name, CPF, banking details for Pix, and betting history. That trust is something 98acom takes very seriously and that guides every decision we make about how your data is handled.
Brazil took a landmark step with the passage of the LGPD in 2018. The Lei Geral de Proteção de Dados gave the country one of the most comprehensive privacy regulatory frameworks in the world, placing Brazil alongside European nations that follow the GDPR. The 98acom embraced this legislation not as a bureaucratic burden, but as an opportunity to build a more transparent and honest relationship with Brazilian users.
In practice, this means that 98acom collects only the data necessary to operate the platform. We do not sell information to advertisers. We do not build profiles to resell to third parties. When you make a deposit via Pix through Nubank or Itaú, that transaction data stays with 98acom for the period required by law — and are deleted thereafter. Your credit card details are never stored in plain text — we use tokenization, the same technology that protects purchases made through banking apps.
256-bit SSL encryption protects all communication between your device and the servers of 98acom. Whether you're using a café's Wi-Fi in São Paulo or a 4G connection on the Rio de Janeiro metro, your data travels encrypted — completely unreadable to anyone attempting to intercept it. Two-factor authentication, available to all users, adds an extra layer of protection that we strongly recommend you enable.
Your rights as a data subject are real and enforceable at 98acom. You can request a full copy of your data, correct inaccurate information, ask for the deletion of data that is no longer needed, or object to certain types of processing. The process is straightforward: reach out via live chat or email at suporte@98acom.best and our DPO team will respond within 15 business days. No complicated forms, no endless queues — this is the commitment of a platform that genuinely respects its Brazilian users.
The use of cookies on 98acom is transparent and user-controlled. Essential cookies are required for the platform to function — authentication, session security. All other cookies can be managed in your browser or account settings. We do not track your behavior on other sites, we do not sell browsing data to advertising networks, and we do not use third-party tracking pixels to monitor what you do outside the platform.
Privacy and responsible gambling go hand in hand at 98acom. Behavioral patterns — such as betting volume, session frequency, and changes in deposit behavior — are monitored to detect signs of problem gambling and trigger the protective tools available on the platform. This data processing is solely for user well-being and is never used to manipulate engagement.
If you have questions about how 98acom handles your data, this policy is always available on this page and is updated whenever there are relevant changes to our practices. The last time we made significant changes, in January 2026, we notified users by email in advance. That is the standard we hold ourselves to — because you deserve to know what happens with your information before it happens.
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To exercise your data subject rights (access, correction, deletion, portability), please reach out via live chat or email suporte@98acom.best with the subject line "LGPD Request". We respond within 15 business days. This policy should be read alongside our Terms and Conditions and the page of Responsible Gambling. For general inquiries, visit our Frequently Asked Questions.