Responsible Gambling

Responsible Gambling 98acom — Bet with Balance and Awareness

At 98acom, betting on the Brasileirão, playing slots, or sitting at a Live Casino table should always be entertainment — never a source of stress or financial trouble. This page brings together the tools, warning signs, and support resources we've made available to help keep it that way.

Deposit Limit
You set how much you deposit per day
Self-Exclusion
Pause your account at any time
Full History
Track everything you've wagered
24/7 Support
Portuguese-speaking team always available
Prohibited
Under 18
Protection
Safe Gambling
Alerts
Session Time
Control
Loss Limit
Transparency
Visible RTP

What 98acom puts in your hands to keep gambling balanced

These tools are accessible directly in your account settings — no need to contact anyone, available at any time.

Configurable Deposit Limit
Set how much you can deposit per day, week, or month directly from your account dashboard at 98acom. Once set, the limit can only be raised after a 7-day waiting period — to ensure the decision was made calmly, not on impulse.
Temporary Self-Exclusion
If you feel you need a break, you can pause your account at 98acom for 24 hours, 7 days, 30 days, 90 days, or 6 months. During the pause, logging in, depositing, and betting are all disabled. Activation is immediate and no reason is required.
Permanent Self-Exclusion
For those who decide to permanently close their access, the 98acom offers permanent self-exclusion — an irreversible action that closes the account for good. No reactivation is accepted after this request, regardless of the reason given.
Full Activity History
Every deposit, withdrawal, and bet placed on the 98acom is recorded in your account history and accessible at any time. Seeing clearly how much you deposit, win, and lose over time is one of the most effective ways to stay in control.
Session Time Alerts
The 98acom sends notifications during extended play sessions to remind you how long you've been on the platform. You choose the alert interval in your settings — anywhere from 30 minutes to 2 hours. A simple reminder that makes a real difference.
Loss Limit
In addition to the deposit limit, you can set a daily or weekly loss limit at 98acom. When the limit is reached, the platform automatically blocks new bets for the configured period — no need to check your balance after every round.

How to use the responsible gambling tools at 98acom

All tools are in one place — no complicated process, no hard-to-find screens.

1
Log in to your 98acom account

Access the platform on your phone or computer and log in with your email and password. All responsible gambling tools are available once you're logged in.

2
Go to Account Settings

In the profile menu, click "Settings" and then "Responsible Gambling". The section is always visible — it's not buried in submenus.

3
Choose the Tool You Need

Set deposit limits, configure time alerts, activate temporary self-exclusion, or request permanent account closure. Each option includes a clear explanation before you confirm.

4
Confirm — the change takes effect immediately

Limits and breaks take effect immediately. To increase limits, there is a 7-day waiting period. Permanent account closure is irreversible once confirmed.

Prefer to talk to someone? Our support team is available 24 hours a day via live chat on the platform. Any team member can activate the tools on your behalf if you need help. There's never any judgment — your safety is what matters.

Daily Deposit Limit

Set the maximum amount you want to deposit in a 24-hour period. Applies to Pix, boleto bancário, credit card, and all other payment methods accepted by 98acom.

Weekly Loss Limit

When you reach your configured loss limit, the 98acom blocks new bets until the start of the following week. Simple and automatic.

Account Pause (1 day to 6 months)

Full access block to 98acom for a period defined by you. During the break, marketing emails are automatically suspended.

Active Session Reminder

Automatic notification when you've been playing at 98acom longer than the configured interval. Available from 30 minutes to 2 hours.

Are you gambling in a healthy way?

Answer honestly. There are no right or wrong answers — this is a tool to help you reflect on your relationship with gambling at 98acom and on any other platform.

Check any items that apply to you:

When gambling stops being fun and becomes a problem

Recognizing the signs early is the first step. Gambling dependency develops gradually — it's rare for someone to notice the exact moment they crossed the line.

Loss chasing: Betting more and more to try to recover losses, believing that "luck will turn" on the next round.

Neglecting responsibilities: Neglecting to pay bills, go to work, study, or meet family commitments because of gambling.

Use of essential funds: Using money set aside for rent, groceries, a Pix payment due, or an emergency fund to make deposits on the platform.

Secrecy and dishonesty: Hiding the volume of bets from close friends and family, lying about the time or money involved.

Irritability outside of gambling: Feeling anxious, restless, or irritable when you can't bet, or when you're interrupted during a session.

Gambling as emotional escape: Using gambling as a way to escape stress, work problems, family conflicts, anxiety, or sadness.

Growing tolerance: Needing to bet increasingly larger amounts to feel the same level of thrill or excitement that smaller bets once provided.

Gambling-related debt: Borrowing money, selling belongings, or running up credit card debt to fund betting.

Failed attempts to stop: Have tried to stop or cut back on betting more than once and couldn't stick to the decision for more than a few days.

Important: Recognizing one or more of these signs in yourself is nothing to be ashamed of — it's a reason to take action. Gambling addiction is recognized as a health condition and responds well to treatment. Activate self-exclusion at 98acom now and seek specialized support. The section below lists the resources available in Brazil.

Why responsible gambling is central to 98acom

When the 98acom was built, a decision was made from the start: the platform would never use design techniques to extend play time beyond what the user consciously chooses. That meant walking away from some common industry practices — such as sounds and animations that create artificial urgency, bonuses that expire in second-by-second countdowns, and aggressive "last chance" notifications.

The Brazilian bettor who uses 98acom to follow Flamengo in the Libertadores or play a round of Aviator on the weekend needs to stay in control of how much time and money they put into the platform. That control shouldn't depend on unlimited willpower — it should be built into the product experience itself.

That's why deposit limits at 98acom have a 7-day waiting period for increases: so that a decision made in the heat of the moment — after a losing streak, for example — cannot be undone right away. That's also why your betting history is always accessible without having to request it from anyone. And it's why temporary self-exclusion takes under two minutes, with no complicated forms and no agent trying to talk you into staying.

Gambling addiction is real. In Brazil, as anywhere else, a portion of players develop problematic behaviors — and digital platforms have a genuine responsibility in that equation. The 98acom monitors behavioral patterns on the platform to identify signs of problem gambling: sudden spikes in deposit volume, unusually long session streaks, or patterns that suggest chasing losses. When these signals appear, the team may reach out proactively to offer support.

The minimum deposit limit of R$ 20.00 at 98acom is not just a technical parameter — it's a barrier that keeps the minimum entry threshold accessible without encouraging impulsive high-value deposits. In the same way, transparency around casino game RTPs helps users understand that the house has a mathematical edge — not as a deterrent, but as the information needed to make informed decisions.

Sports Betting, slots, crash games, and Live Casino are legitimate forms of entertainment for the vast majority of people who enjoy them. The Brasileirão stirs passion across the country, and watching a Palmeiras match with a bet on the outcome is an experience millions of Brazilians enjoy in a healthy way every week. The 98acom wants to remain a positive part of that experience — and that's only possible when the platform acts responsibly toward all its users, especially the most vulnerable.

If you landed on this page out of curiosity, great — now you know what tools are available and can set them up as a precaution. If you're here because you've noticed that betting is taking up more space in your life than it should, that awareness is already an important first step. Use the tools at 98acom, speak with our support team or seek professional help. The section below lists the help resources available in Brazil — free of charge and completely confidential.

Playing responsibly doesn't mean playing less — it means playing in a way that doesn't put what truly matters in your life at risk. The 98acom is here for that, and the tools we've built are practical proof of that commitment.

Responsible gambling support resources in Brazil

If you or someone close to you needs help, these services are free, confidential, and available throughout Brazil.

CVV — Centro de Valorização da Vida
CVV offers free, confidential emotional support 24 hours a day, seven days a week, for people in emotional distress, including issues related to gambling addiction and associated financial difficulties.
188
Free call from any mobile or landline in Brazil
CAPS — Psychosocial Care Center

A public health service available in every Brazilian city through the SUS network, offering free treatment for chemical and behavioral addiction, including gambling. Find your nearest location by calling 156 (City Hall) or visiting your local health clinic.

Gamblers Anonymous (GA)

A mutual support community with in-person and online groups across Brazil. The 12-step program adapted for gamblers is internationally recognized for its effectiveness in treating gambling addiction. Free and no identification required.

98acom Support — 24h Chat

Our support team can activate responsible gambling tools on your behalf, guide you through your account history, and refer you to external resources. Available via live chat on the platform at any time, in Portuguese, without judgment.

Responsible Gambling FAQs at 98acom

Straightforward answers to the most common questions about how responsible gambling works on the platform.

Log in to your account on 98acom, go to "Settings" and then "Responsible Gambling". Under the limits section, choose the type — daily, weekly, or monthly — and set the maximum deposit amount. Changes take effect immediately. If you want to lower your limit, the update is instant. To raise a limit that's already set, a 7-day waiting period applies to ensure the decision was made with a clear head.

For temporary self-exclusion, access is blocked for the entire chosen period — 24 hours, 7 days, 30 days, 90 days, or 6 months. It cannot be deactivated before the period ends, and that is an intentional decision by 98acom: the tool only works as real protection if it can't be reversed on impulse. For permanent self-exclusion, there is no reversal under any circumstances.

Your real-money balance is preserved during self-exclusion. For temporary self-exclusion, the balance is available for withdrawal via Pix once the period ends. For permanent self-exclusion, your real-money balance is returned to the Pix key linked to your registered CPF within up to 5 business days of the request. Bonus balances are cancelled in all self-exclusion cases.

Yes. The 98acom monitors behavioral patterns on the platform, and when it detects signs that may indicate problem gambling — such as sudden changes in deposit volume, very long sessions, or a loss-chasing pattern — our team may reach out proactively via email or chat to share information about the available tools and external support resources. This contact is always handled with discretion and without judgment.

No. Permanent self-exclusion on the 98acom is permanent and irreversible. Any attempt to create a new account using the same CPF after a permanent self-exclusion will be identified and blocked. This measure exists to protect those who made the conscious decision to step away from the platform for good — and the 98acom honors that decision absolutely.

During registration, the user provides their date of birth and CPF — details that allow age verification. The 98acom may request additional documents (national ID, driver's license) at any time, especially for withdrawals or when there are inconsistencies in the provided information. Accounts identified as belonging to users under 18 are closed immediately, and balances are held until the situation is resolved in accordance with the Child and Adolescent Statute (ECA).

Set your limits before you start at 98acom

Create your account, set a deposit limit that fits your budget, and enjoy Sports Betting, casino, and crash games knowing you're in control. 100% bonus up to R$ 500.00 on your first deposit via Pix.

Configurable limit Responsible Gambling Instant Pix
Need help now? Talk to 98acom or call 188

The live chat at 98acom is available 24 hours a day to activate protective tools on your behalf. If you prefer, CVV (188) is free and available around the clock. This page should be read alongside our Terms and Conditions and the Privacy Policy. For other questions, see our Frequently Asked Questions. The platform is available to users aged 18 and over residing in Brazil only.

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