Terms and Conditions 98acom — Clear Rules for a Worry-Free Experience

By accessing, browsing, or using the 98acom — whether through the website, a mobile browser, or any other available means — you confirm that you have read, understood, and fully agree to these Terms and Conditions, as well as our Privacy Policy and the rules of Responsible Gambling.

Simply creating an account or performing any transaction on 98acom — making a deposit, placing a bet, redeeming a bonus, or accessing games — constitutes full and unrestricted acceptance of these terms. If you do not agree with any part of this document, you must refrain from using the platform's services.

A 98acom reserves the right to amend these Terms and Conditions at any time. Whenever material changes are made, we will notify users via their registered email address or through a notice on the platform. Continued use of the services after notification constitutes acceptance of the changes. We recommend revisiting this document periodically.

To create an account at 98acom and use all available services — Sports Betting, casino, crash games, Live Casino, and VIP program — users must meet the following eligibility requirements:

• Be at least 18 years of age at the time of registration;
• Be an individual resident in Brazil, holding a valid CPF that is active with the Receita Federal;
• Provide accurate, complete, and up-to-date information on the registration form;
• Not be registered on any voluntary gambling or casino self-exclusion list;
• Not have had an account previously closed by 98acom for a prior terms violation.

Registration at 98acom is personal and non-transferable. Each user may hold only one active account. Any attempt to create multiple accounts — whether using real or fictitious information — constitutes a serious violation of these terms and will result in the closure of all accounts involved, with bonus cancellation and retention of any irregularly obtained balances.

By registering, you agree to keep your login credentials (email and password) strictly confidential and accept responsibility for all activity carried out from your account. If you suspect unauthorized access, you must notify 98acom immediately via the support chat or WhatsApp.

The account at 98acom is intended for the exclusive use of the registered account holder. Sharing access, selling, transferring, or assigning your account to any third party is strictly prohibited under any circumstances.

Users are responsible for keeping their login credentials secure. We recommend using strong passwords — combining uppercase and lowercase letters, numbers, and special characters — and changing your password regularly. The 98acom never asks for your password via email, chat, or any other channel.

Use of the platform by 98acom for any activity that may constitute:

• Money laundering or financing of illegal activities;
• Use of funds derived from criminal activity;
• Bonus abuse through multiple accounts, VPNs, or other technical workarounds;
• Match-fixing or placing bets in collusion with other users;
• Use of automated software (bots) for Sports Betting or casino games.

Accounts flagged for suspicious behavior may have their operations suspended for review. The 98acom cooperates with the relevant authorities in Brazil whenever requested, in compliance with current anti-money laundering legislation (Law No. 9.613/1998).

A 98acom accepts the following payment methods for deposits and withdrawals by users in Brazil:

All Pix withdrawals are made exclusively to the key linked to the account holder's CPF. Withdrawals to third-party accounts are not permitted. This measure protects users against fraud and complies with Brazil's Central Bank regulations.

Withdrawal requests made while bonuses are still active — with rollover not fully completed — will result in the cancellation of the bonus balance. Only the player's own deposited balance may be withdrawn in these circumstances. The 98acom recommends checking your bonus status before requesting any withdrawal.

The Sports Betting section of 98acom covers more than 1,500 events per week, including football (Brasileirão Série A, Copa do Brasil, Libertadores, Sul-Americana, and major European leagues), volleyball (Superliga), basketball (NBB), MMA/UFC, tennis, e-sports (CBLOL, CS2, VCT Brasil, LBFF), and many other sports.

The following rules apply to all bets placed on the platform:

• Confirmed bets cannot be canceled by the user after the transaction has been completed;
• Bets are valid from the moment they are confirmed by the system of 98acom;
• If an event is cancelled or abandoned, all corresponding bets will be refunded to the account balance;
• A 98acom reserves the right to void bets placed at incorrect odds due to a technical error — in such cases, the full staked amount will be refunded;
• Live betting may be subject to brief interruptions during live events. Odds can be suspended at any time by the provider;
• The minimum stake for single bets is R$ 1.00. For multiple bets, the minimum is R$ 2.00.

A 98acom operates with competitive and transparent odds. Odds reflect market probabilities and are subject to change at any time before an event begins. The odds recorded at the moment a bet is confirmed are the ones that apply for payout purposes.

The casino catalog at 98acom features over 2,000 games from internationally certified providers — Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, Play'n GO, PG Soft, and more. All games use random number generators (RNG) audited by independent companies, ensuring fair and unpredictable results.

The following conditions apply to the use of casino games at 98acom:

• The RTP (Return to Player) for each game is listed in the catalog before each session begins;
• Game results certified by RNG are irreversible — user gameplay errors (such as accidentally closing the game) do not entitle the user to any compensation;
• Verified technical failures (server outage during an active round) will be investigated and, when confirmed, the bet amount will be refunded in full;
• Progressive jackpot games have a lower base RTP, as a portion of each bet is allocated to the accumulated prize — this information is displayed in the 98acom;
• The live casino, powered primarily by Evolution Gaming, follows the specific rules of each game type (roulette, blackjack, baccarat) as established by the provider.

Certain casino promotions may apply only to specific eligible games. Always check the terms of each offer before activating it. The use of automated analysis software, betting bots, or any tool that interferes with the normal functioning of games is strictly prohibited and will result in immediate account closure.

A 98acom offers bonuses and promotions for new users and its active player base. All bonuses are subject to specific terms, which are displayed in full before activation. By accepting any bonus, you agree to the conditions of that offer.

The general rules that apply to all bonuses at 98acom are:

• Rollover: Every bonus carries a wagering requirement (rollover) that must be met before any balance can be withdrawn. The standard rollover for the welcome bonus is 30x the bonus amount received;
• Expiration date: Each bonus has a clearly stated expiration date — after this date, any unused bonus balance is automatically cancelled;
• Game eligibility: Different game categories contribute varying percentages toward the rollover. slots and crash games typically contribute 100%, while Sports Betting and live games may contribute less, as indicated in the offer;
• One bonus at a time: Only one bonus can be active at a time. Welcome bonuses cannot be combined with cashback or free spins simultaneously;
• No early withdrawal: Requesting a withdrawal while a bonus is active will result in the automatic cancellation of that bonus. Your own deposited balance can still be withdrawn normally.

The welcome bonus at 98acom — 100% match on your first deposit up to R$ 500.00 — is available to users who have never held an account on the platform, with a minimum deposit of R$ 20.00. Deposits made via boleto bancário may take up to 2 business days to have the bonus credited. Deposits made via Pix have the bonus credited immediately.

A 98acom believes that sports betting and casino games should be entertainment — and actively works to keep it that way for every user. The platform offers a full set of responsible gambling tools, accessible directly from your account settings.

Tools available to all users of 98acom:

• Deposit limit: Set daily, weekly, or monthly deposit limits directly in your account dashboard. Once configured, a limit can only be increased after a 7-day cooling-off period;
• Temporary self-exclusion: Pause your account for periods of 24 hours, 7 days, 30 days, 90 days, or 6 months. During self-exclusion, logging in, making deposits, and placing bets are not possible;
• Permanent self-exclusion: Request permanent account closure. This action is irreversible — 98acom will not reactivate accounts under permanent self-exclusion;
• Activity history: Access your full deposit, withdrawal, and betting history to monitor your gambling habits;
• Time alerts: Receive notifications about your active session time on the platform.

We recognize that gambling can become addictive for some people. If you or someone close to you shows signs of problematic betting behavior — such as wagering beyond your financial means, being dishonest about time or money spent gambling, or using betting as an escape — we encourage you to seek professional help. Visit our Responsible Gambling to find support resources available in Brazil.

A 98acom collects and processes users' personal data in accordance with the General Data Protection Law (LGPD — Law No. 13.709/2018). The data collected is used solely to operate the platform, process financial transactions, calculate bonuses, and fulfill legal obligations.

By creating your account at 98acom, you authorize the processing of the following types of data:

• Registration details: full name, date of birth, CPF, email, mobile phone number, and address;
• Financial data: Pix key, card details (tokenized and never stored in plain text), transaction history;
• Activity data: betting history, games accessed, session duration, IP address, and device used;
• Communication data: records of interactions with support.

A 98acom does not share personal data with third parties for commercial purposes without explicit consent. Data may be shared with competent Brazilian authorities when required by law. All data is protected by 256-bit SSL encryption and stored on secure servers.

You have the right to access, correct, transfer, and request the deletion of your personal data at any time, as provided under the LGPD. To exercise these rights, please contact 98acom via chat, WhatsApp, or email. See our Full Privacy Policy for full details on how your data is handled.

By using 98acom, you agree to conduct yourself in a manner that respects the platform's rules, other users, and Brazilian law. The following are considered serious violations of these terms:

• Creating multiple accounts to abuse bonuses or circumvent restrictions applied to the main account;
• Using a VPN, proxy, or any technology that masks your real IP address to bypass geographical or security restrictions;
• Attempting to hack, defraud, or interfere with the technical operation of the platform or its games;
• Using offensive, threatening, or harassing language in live chat or with support;
• Spreading false information about 98acom with the intent to damage the platform's reputation;
• Filing fraudulent chargebacks with credit card operators to reverse completed deposits.

A 98acom monitors user behavior through automated systems and manual review. Accounts identified as engaging in abusive behavior will have their operations suspended pending analysis. In confirmed cases of fraud, the account will be closed, irregular balances will be voided, and the platform may pursue legal action where applicable.

Users may request the voluntary closure of their account at 98acom at any time through support. For accounts with no active bonus and no pending verification, the available balance will be returned via Pix to the key linked to the registered CPF within up to 5 business days of the request.

A 98acom may close or suspend an account in the following situations:

• Processing time (boleto)
• Suspected money laundering or fraudulent activity;
• Submission of false documents during the verification process (KYC);
• Creating multiple accounts using the same CPF or personal details;
• User-requested permanent self-exclusion;
• Compliance with a court order or directive from a competent authority.

In cases of account closure due to a violation, balances originating from bonuses or irregular activity will not be returned. Balances from the player's own deposits and legitimate winnings will be reviewed on a case-by-case basis according to the nature of the violation identified. The 98acom will notify the user by email about the account closure whenever possible.

These Terms and Conditions are governed exclusively by the laws of the Federative Republic of Brazil. Any dispute, controversy, or claim arising from the use of the platform 98acom or the interpretation of these terms shall be governed by applicable Brazilian law.

The relationship between 98acom and its users in Brazil is governed, among others, by the following regulations:

• Consumer Protection Code (Law No. 8,078/1990);
• General Data Protection Law — LGPD (Law No. 13,709/2018);
• Law on Crimes Against the Financial System (Law No. 7.492/1986);
• Anti-Money Laundering Law (Law No. 9.613/1998);
• Regulations from Brazil's Central Bank governing electronic payment methods.

For questions, complaints, or requests related to these terms, users may contact 98acom through official channels: live chat on the platform, WhatsApp, or email suporte@98acom.best. The 98acom commits to responding within 24 business hours to any formal request.